Can Universal Health Coverage Exist In South Africa?

About the author:

Bilaal Abrahams is a first year student enrolled in a Bachelor of Science in Biokinetics degree programme at the University of Witswatersrand in Johannesburg.

This article was originally written as an essay for Health Systems Science, in partial fulfillment of the first year of the programme.

Context & Purpose:

In a country with a rich history of inequity, medical discrimination, and vast financial disparities like South Africa, a government that aims to address these problems, specifically in a healthcare context, ought to aim for a South Africa whereby universal health coverage is a reality. This essay will discuss what a “high-quality healthcare system” can be defined as for the purpose of universal health coverage (UHC), if South Africa has the means for high-quality universal healthcare, and modelling an important building block to achieve this. The purpose of this essay, is to argue that through South Africa’s challenges, strategic reform can create a high-quality universal healthcare system for the entire population.

How do we define a “high-quality health system”?

Before universal health coverage is achieved, a strong definition of what a “high-quality health system” actually is needs to be established. This means looking at other health systems that are considered high quality, as well as being democratic by accounting for the views of everyday South Africans on what they would consider important aspects of their country’s healthcare system. According to a paper from scholars at the University of Washington, there is an important difference between how dictionary definitions are formed, and how biomedical definitions are formed, which is important to consider, as there are certain ontological nuances in the way definitions are used in healthcare (Michael, Mejino and Rosse, 2001). For the purpose of this essay, that nuance shall not be ignored, and as such, the definition will be formed based on more than just a dictionary definition.


According to a study comparing different definitions of high-quality healthcare, most definitions were centered around things such as care quality, financial aspects, accessibility, social equity, patient experience, and safety (Ahluwalia et al., 2017). These are indeed important things that need to be considered when formulating the definition for the purpose of this essay. However, they are not the only important aspects. Contextually, this essay is based in South Africa, where the views of the majority of the population on what healthcare means to them have been outright ignored for decades. Verily to uphold democracy it is crucial that a “high quality health system” in South Africa is defined in such a way that accounts for what “high quality health” means for the everyday South African. This is important, as there is no point scholars from around the world define a health system as high quality from a westernized perspective without considering buy-in from the everyday person, thus having a theoretically great health definition that doesn't benefit the majority of the population in the country. In practice, this means incorporating medical pluralism into the definition.


Image by Image by lifestylehack from Pixabay


The definition should marry South African ideas of both “good quality” biomedical health, as well as “good quality” spiritual health. “We found strong evidence of the existence of medical pluralism in South Africa where there are multiple forms of understanding, explaining and treating illness” (Moshabela, Zuma and Gaede, 2016).


From a biomedical perspective, a South African article describes how improving South Africa’s health system would include concepts like efficiency, less care delays and errors, decreased cost, and improved market share value (Maphumulo and Bhengu, 2019).


The spiritual health side would be touching on concepts such as religious and indigenous views on health and traditional and spiritual healing (Moshabela, Zuma and Gaede, 2016).


Taking all of that into consideration, a practical definition of a quality health system that South Africans can benefit from, would be: “A system that ensures socially and economically equitable, efficient, and effective care through integration of biomedical and traditional and spiritual approaches towards health. One which prioritizes patient safety, accessibility, and cultural relevance in South Africa, reflecting the rich diversity in health beliefs and needs of the country and its communities”.


Thus, a health system that fits such criteria will be considered a high-quality health system. It achieves the best possible outcomes for the people who use it. This definition will be the foundation for any further discussion on universal healthcare.

Is South Africa able to achieve Universal Healthcare?

The first point of discussion regarding universal healthcare in South Africa, is whether the country is able to achieve universal healthcare at present or not. Although everyone could just be given healthcare for free, this does not truly answer the question. Universal healthcare is not just a matter of everyone receiving healthcare, but more so a matter of everyone receiving and being able to access adequate healthcare from a high-quality health system. In other words, the true question is if South Africa currently has the means to provide a high-quality health system for all its citizens.


South Africa has both a public and private health system. While the private side of the dual health system checks many of the boxes in the criteria for a good health system, it fails in equitability and accessibility, which means that most South Africans, in a country with immense inequality and poverty cannot access it.


The issue with accessibility lies in the fact that majority of South Africans have to use public transport (45.2%) or walk (37%) to seek health services (Harris et al., 2011). This is an important thing to consider when discussing the accessibility of private healthcare, as private healthcare institutions are far more concentrated in more developed, or wealthier areas (Lifehealthcare.co.za, 2024), which are the areas where the minority of the population, who are also likely to be using private means of transport are located. Approximately 54% of people used public health institutions because it was closer in distance (Harris et al., 2011). On a financial equitability level, more than half of people who used public hospitals were recorded to have done so due to the financial aspect of not needing to pay for their healthcare (Harris et al., 2011).


On the other hand, public healthcare seems to have all the opposite problems. While being logistically accessible and financially equitable, these institutions lack in service delivery aspects. South African public health institutions are well-known to be of poor quality due to ineffectiveness, inefficiency, and lack of patient safety. One study in the Free State stated that public health facilities in the region experienced many challenges, including poor services, staff shortage, and financial problems (Malakoane et al., 2020). Recently a video went viral on social media and made the headlines, showing the experiences of a patient at the Helen Joseph Public Hospital, a teaching hospital based in Auckland Park. The patient filmed and complained about the horrors of the patient experience at a public hospital. The patient claimed that staff showed negligence for patient wellbeing and safety, that the facilities were poorly maintained and unhygienic, and that the overall service was completely ineffective and damaging to patient wellbeing (Luvhengo, 2024). While this is just one example of a public hospital, it highlighted the average experience of a patient seeking public heath care in South Africa.


An important caveat here is the competition for experienced human resources between public and private health systems (Savas, 1981). Private health institutions are able offer far more enticing employment opportunities for highly skilled health workers due to better salaries and job security. This consideration brings light to the fact that either the public and private sector need to collaborate in some way, or there needs to be a single sector that brings the best of both sectors. The private sector needs to become more financially equitable and accessible to all citizens, which requires resources to be sustainable, as the private sector is able to achieve its high standard of care through income from patients. The public sector needs to be improved in most aspects of quality, to deliver better health outcomes to patients, which also requires resources to have and keep good quality workers and to develop and maintain infrastructure that is able to support quality care.


Image by Gerd Altmann from Pixabay


The question then becomes: does South Africa has the resources to sustainably create a system that can fuse the best parts of both sectors? According to SARS (The South African Revenue Service), South Africa collected R2.155 trillion in taxes in the 2023/2024 fiscal year (SAnews, 2024). R272 billion of this went to the health budget the following year (Standard Bank, n.d.). Comparatively, the UK spends about R4 trillion on the NHS per year (The King's Fund, 2023). After comparing South Africa’s yearly spend on healthcare with a healthcare system that services a smaller population, it is clear that South Africa is relatively far behind the mark in resource allocation to healthcare. South Africa’s total tax collection does not even equal the NHS’s usual budget. This shows that currently, South Africa does not have the resources to sustainably fund a top-quality healthcare system. Another caveat is the vast inequality in South Africa. A single percentile of South Africans own 90-95% of the country’s wealth, and a single percent of South Africans own over half of its wealth (Orthofer, 2016). Most of this wealth is hoarded and never even made of use. If this top percentile was to be taxed more heavily, significantly more taxation could be collected. Although this increase still would not be enough to support a high-quality health system, it is important to note that, as earlier mentioned, the goal is not to recreate the NHS, but rather to combine public and private health. This would create equitability instead of equality, which is far more sustainable, as those who do not need support would still be sustaining such a health system. This is similar to how the proposed National Health Insurance needs extra taxation to work. In the NHI, extra health taxation would form as a national health insurance for all to be distributed to those who need it.


In summary, South Africa might not currently have the means to sustainably support a health system that fits the formerly mentioned definition of a high-quality health system without key policy changes.

What are the building blocks for achieving Universal Healthcare?

The NHI’s health financing is one example of a building block that could bring South Africa closer to a high-quality universal healthcare system. Accounting for all points mentioned in the previous section, another important building block would be Service Delivery (WHO, 2010). This means ensuring more universal service delivery standards. This building block is, however, made up of many smaller components. The three main components of this are: Private-public workforce integration, infrastructure and resource sharing between both sectors, and an element of health financing.


The first component to look at is workforce integration between the private and public sectors. The aim of this component is to ensure that private and public health workers are trained to the same high standard. There is already a status quo of all future health workers needing to do hours in public hospitals while studying. This is a smaller impact example of integrating workers between the two sectors. In this model, a more aggressive mode of integration would need to be used. This looks like offering incentives like tax credits or lobbying power to private healthcare institutions to train random pools of future healthcare workers, or ideally, to have quotas of demographically selected future healthcare workers from underprivileged areas to be trained at their institutions (Ripley and Franklin, 1983). This would lead to workers who end up working in these underprivileged areas to be trained to a far greater standard as compared to them being trained in overcrowded and understaffed public hospitals, improving service delivery in these public hospitals and playing a role in integrating the public and private sector. Thus, this component plays a crucial role in the building block of Service Delivery.


Image by Thomas G. from Pixabay


The second component in this building block is resource and infrastructure sharing between the public and private sectors. This means collaboration between the public and private sectors in delivering health services to disadvantaged areas through sharing of things like technology, tools and even facilities. Because obtaining the buy-in of private institutions to this component would be difficult, further incentive would need to be implemented. The private health industry would also benefit as this would mean assisted state funding for things like research projects, as part of this project is combining state and private resources for things like research. Furthermore, strong rapport needs to be built between the state and these institutions. This is important as in order to share resources, private institutions need to know they can trust the state to deliver with those resources, amidst a notoriously corrupt South African state. However, to achieve this, a strong, charismatic leader needs to spearhead this model and corruption needs to be eradicated via private third-party anti-corruption agencies. This component ensures that a lot of the missing resources for this building block to work are made available. This is another important component to improving service delivery.


Finally, while not the main focus of this building block, there is also an element of health financing that is crucial to ensure improved service delivery. The first, and most important part of this would be to ensure that all current health finances are being used appropriately. To do this, appropriate regulatory framework to regulate spending of health finances and eliminate corruption need to be put in place (Onwujekwe et al., 2019). The other part of this would be pooling in more money to help the state improve service delivery. This can be done by increasing proportional tax for the top percentile of South Africans who hold the majority of the country’s wealth for healthcare tax. This is known as tax-based financing (Bennett and Gilson, n.d.). This would allow the finances for service delivery implementation. This smaller scaled health financing allows for it not to deeply affect all South Africans financially as a NHI fund would.

In short, the Service Delivery building block is a good alternative to Health Financing as a building block in models such as NHI. This building block also integrates private and public collaboration far better than Health Financing, and by-design leaves less room for corruption due to the private actors that play a core role who would be negatively affected by state corruption, creating a system of guaranteed accountability.

Conclusion

In conclusion, to achieve universal health coverage in South Africa, the healthcare system needs more than a simple tweak or addition of policy. It requires a complete and thorough overhaul of the entire system, to ensure that the private and public sectors can collaborate to create a fair and just South Africa and ensure that the unique challenges faced by both sectors can be overcome. This was discussed through defining a “high quality health system”, assessing South Africa’s current means and capacity for implementing a universal health coverage system, and formulating a building block to serve as a foundation for this potential UHC. Thus, the state of South Africa would be able to fulfill the healthcare needs of the population, and uphold its constitutional promises.

References

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Tasneem is an Occupational Therapist in private practice and the founder of the Private Practice Growth Club. She is passionate about developing the mindset and business skills of health professionals. She is a book lover, is passionate about supporting female entrepreneurship and always sees the potential of every glass to be filled.

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